Salesforce acquires Slack-bot maker Troops.ai

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Salesforce has declared the acquisition of Troops.ai, a profits and communications system that works by using Slack and Microsoft Groups bots to surface area CRM information from platforms this kind of as Salesforce.

Salesforce mentioned in a assertion that Troops and its crew will turn out to be element of Slack—which it obtained in 2020—when the deal closes in 2023. The conditions of the offer ended up not introduced, but Troops.ai experienced lifted $19.4 million to date in accordance to Crunchbase, which includes expenditure from Slack’s very own undertaking fund.

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